Medical Office Specialist Diploma

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The growing demand for quality health care has created a need for trained medical office professionals who have the knowledge and skills to help keep a medical office running smoothly. In fact, the U.S. Department of Labor predicts there will be more new jobs in health care than in any other industry through the year 2022.*

Medical office professionals play a key role in running an efficient, productive medical office by performing tasks such as bookkeeping and preparing medical charts. If you are interested in a career in health care, training to become a medical office specialist could offer the potential for a bright future. Kaplan College strives to prepare you with the relevant education and training to enter this field.

Medical Office Skills Training

As a student in our medical office program, you could develop the skills specific to the needs of local health care practitioners. Through a unique blend of classroom instruction and hands-on lab training, you can receive an in-depth education in medical office administration, including written and spoken communication, office administration, medical transcription, and medical office operations. Program classes provide training in the following areas:

  • Computer data entry of patient information, patient files, and filing systems and records 
  • Insurance claim filing 
  • Billing and coding 
  • Transcription of communication from medical facilities

In addition to courses in management, communications, and computer applications, you could receive training in health care administration; insurance theory and claims management; legal aspects of health care, including HIPAA, OSHA, and cultural diversity; and medical emergencies, including preparation for CPR/first aid exams.†

Medical Office Professional Responsibilities

Whether you seek employment in a doctor's office or a hospital, the duties of a medical office specialist focus on keeping the medical office running smoothly. Graduates of this program may perform the following administrative duties:

  • Diagnostic and procedural coding
  • Accounts payable and receivable
  • Patient files and filing systems
  • Medical insurance claims
  • Medical records processing

Medical Office Career Opportunities

As a graduate of our medical office diploma program, you may seek various entry-level positions in health care settings, such as the following:

  • Hospital or physician’s office receptionist
  • Medical transcriptionist
  • Insurance specialist billing/collection specialist
  • Front office assistant manager
  • Insurance benefits assistant
  • Medical office bookkeeper
  • Medical records clerk

Real-World Externship Experience

Prior to graduating from Kaplan College, you will be required to complete an externship at an approved facility. The externship program allows you to interact with medical professionals and gain experience to help prepare you to pursue entry-level employment after you graduate.

* Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2014-2015 Edition, Employment Projections: 2012-2022 Summary, http://www.bls.gov/news.release/ecopro.nr0.htm (accessed January 2014). Expected national growth rate through the year 2022. National long-term projections may not reflect local and/or short-term economic or job conditions and do not guarantee actual job growth.
† The School cannot guarantee a student's eligibility either to take any exam or become certified, registered, or licensed. A student's eligibility may depend on his or her work experience, completion of high school (or its equivalent), not having a criminal record, meeting other licensure or certification requirements, or the program or School itself having appropriate accreditation or licensure. Externship sites may themselves require a criminal background check or medical examination.

Certifications

Certification or licensure can provide an additional credential for obtaining employment in the field; in some instances, certification or licensure may be required for employment in certain locations. Successful completion of this program may enable graduates to take a certification or licensure examination, such as the following:

  • Insurance and Coding Specialist certification and the National Certified Medical Office Assistants examination†  
  • Medical Practice Coder (MPC) exam sponsored by American Certification Agency for Health Care Professionals (ACA)†  
  • National Registry Exam†

Certification or licensure examinations vary by location. Please see the campus course catalog or click on the campus name above to determine which certification or licensure exam(s) may be available to graduates from that location.

Campus Catalogs

Please review the Academic Programs section of the course catalog for your campus to find details about specific program outcomes and offerings. 

Tuition and Fees

You can find current tuition information in the course catalog for your campus under Financial Information > Tuition and Fees.

† The School cannot guarantee a student's eligibility either to take any exam or become certified, registered, or licensed. A student's eligibility may depend on his or her work experience, completion of high school (or its equivalent), not having a criminal record, meeting other licensure or certification requirements, or the program or School itself having appropriate accreditation or licensure. Externship sites may themselves require a criminal background check or medical examination.